How to Exit out of a Frozen Computer Program
Sometimes a program will just not respond to any commands and will need to be forcibly shut down. There are a few different ways to do this, depending on the severity of the broken program, and your operating system.
Part 1Using Task Manager (Windows)
1This combination of keys will open up a screen with four options: Lock, Switch User, Sign out, and Task Manager.
2Task Manager on Windows contains information about processes, programs, and services currently running on your system.
3If after clicking the Task Manager link, you do not see any window pop up, it may be hidden behind the frozen program. Try pressing Alt+Tab ↹ to switch to the Task Manager window. Solve this problem in the future by clicking on the Options tab in the upper left corner off the Task Manager window, then make sure Always on top is selected from the dropdown menu.
4The program will likely be under the Apps header. In the Status column, the unresponsive program will be marked by a Not responding tag.
5Once a program is selected and highlighted, click the End Task button in the bottom right-hand corner of the Task Manager window. Click End Program from the pop-up dialog box when prompted.
7If ending the task from the Applications tab/list, you may have to end the actual process. If you are using Windows 8, you will have to click More Details from the bottom of the Task Manager window to reveal the Processes tab.
8There will be a lot more in the Processes list than in the Applications list, since it also lists background processes. You may need to search a bit to find your process.
9Once you have found and selected the correct process, click the End Process button from the bottom right of the Task Manager window.
Part 2Using the Command Prompt (Windows)
1Press ⊞ Win then type cmd. Right-click the Command Prompt icon and select Run as Administrator from the dropdown menu. If prompted, select Yes from the pop-up dialog box.
2Type taskkill /im filename.exe into the Command prompt and press ↵ Enter. Replace 'filename' with whatever the title of the program is. For example, if you were trying to close iTunes, you would replace it with 'iTunes.exe'.