How to Get Connected to Xbox Live


The Xbox family of consoles are at their best when connected to the Xbox Live network. Connecting to Xbox Live allows you to download games and media from the Xbox Market, use media apps such as Netflix and ESPN, and play games online against other people. Most Xbox consoles can be connected with a network cable or wirelessly.

Part 1
Xbox 360

Xbox 360 on How to Get Connected to Xbox Live

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To connect your Xbox 360 to your router via Ethernet, . To connect your Xbox 360 via wireless, .

Xbox 360 on How to Get Connected to Xbox Live

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You will need to purchase the network cable separately from the console.

Xbox 360 on How to Get Connected to Xbox Live

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Xbox 360 on How to Get Connected to Xbox Live

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The Guide button is the center button on your Xbox 360 controller.

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If the test is successful, then your Xbox is able to connect to Xbox Live. You will need to create an account and sign in to take advantage of the Xbox Live network features. You may be prompted to download any available updates.

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Click here for troubleshooting tips.

Xbox 360 on How to Get Connected to Xbox Live

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Xbox 360 on How to Get Connected to Xbox Live

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The original Xbox 360 does not have a built-in wireless adapter, so you will need to install a USB wireless adapter to the back of the Xbox. This will have to be purchased separately. The adapter plugs into the USB port on the back of your Xbox 360.

Xbox 360 on How to Get Connected to Xbox Live

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Xbox 360 on How to Get Connected to Xbox Live

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The Guide button is the center button on your Xbox 360 controller.

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Your wireless network name (SSID) will be listed if your Xbox 360 can detect the signal. If you can't see your wireless network in the list, check to ensure that your Xbox 360 is close enough to receive the signal. If you still can't see your network, your router may not be properly configured. Click here for instructions on troubleshooting your wireless router.

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Most wireless networks are secured, and require a password to connect. If you don't know the password, ask the person in charge of your network. If you forgot your network password, click here for some tips on retrieving it.

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If you can successfully connect, your connection is properly configured. You will need to create an account and sign in to take advantage of the Xbox Live network features. You may be prompted to download any available updates.

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Click here for troubleshooting tips.

Part 2
Xbox One

Xbox One on How to Get Connected to Xbox Live

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To connect your Xbox One to your router via Ethernet, . To connect your Xbox One via wireless, .

Xbox One on How to Get Connected to Xbox Live

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Xbox One on How to Get Connected to Xbox Live

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You will need to purchase the network cable separately from the console.

Xbox One on How to Get Connected to Xbox Live

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Xbox One on How to Get Connected to Xbox Live

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Xbox One on How to Get Connected to Xbox Live

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Xbox One on How to Get Connected to Xbox Live

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Xbox One on How to Get Connected to Xbox Live

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If the test is successful, then your Xbox is able to connect to Xbox Live. You will need to create an account and sign in to take advantage of the Xbox Live network features. You may be prompted to download any available updates.

Xbox One on How to Get Connected to Xbox Live

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Click here for troubleshooting tips.

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Xbox One on How to Get Connected to Xbox Live

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All Xbox Ones have wireless adapters built-in.

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Most wireless networks are secured, and require a password to connect. If you don't know the password, ask the person in charge of your network. If you forgot your network password, click here for some tips on retrieving it.

Xbox One on How to Get Connected to Xbox Live

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If the test is successful, then your Xbox is able to connect to Xbox Live. You will need to create an account and sign in to take advantage of the Xbox Live network features. You may be prompted to download any available updates.

Part 3
Troubleshooting a Faulty Connection

Troubleshooting a Faulty Connection on How to Get Connected to Xbox Live

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You can use the Xbox Live Status page from the Xbox Support site to see if the service sis functioning properly on Microsoft's end.

Troubleshooting a Faulty Connection on How to Get Connected to Xbox Live

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If your other devices or computers cannot connect to the internet, then the problem may lie in your router or with your ISP. If none of your devices can connect to the internet, try unplugging the power cables for your router and/or modem for 30 seconds, and then plug them back in.

Troubleshooting a Faulty Connection on How to Get Connected to Xbox Live

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If you're using a wired connection and connecting to a router, try plugging your network cable into a different jack on the router.

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If the cable is old, it may have frayed. Try using a different cable to see if your connection problems are solved.