How to Cancel Xbox Live


This wikiHow teaches you how to prevent your Xbox Live Gold subscription from automatically renewing when it reaches the end of its cycle. You can cancel Xbox Live by logging into your Microsoft account on the Xbox website. As of 2018, you can no longer cancel Xbox Live from your Xbox One, nor can you cancel from the Xbox 360.

Part 1

 on How to Cancel Xbox Live

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Go to in your preferred browser.

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Click Sign in in the top-right corner, then enter your email address and password. This will reload the page with your account logged in, though you may have to click Sign in again and select your account at the bottom of the drop-down menu. If you're already signed into your Xbox LIVE account, skip this step. If your login credentials are saved in your browser, clicking Sign in will prompt a drop-down menu from which you can select your account.

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It's in the upper-right corner of the page. If you don't have a profile picture, this will be a silhouette of a person's head and shoulders. Doing so prompts a drop-down menu.

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This option is near the bottom of the drop-down menu.

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You'll find this green, Xbox logo-shaped option near the middle of the page.

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This link is below the "Xbox Live Gold" heading. Doing so will take you to the Xbox Live Gold subscription page.

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This link is to the right of the "Xbox Live Gold" heading near the top of the "Payment Settings" section. Clicking Cancel will prompt a pop-up menu. You may have to scroll up to see this option.

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Doing so will stop your Xbox Live membership from auto-renewing (and auto-charging your account) when the subscription's time is up.